Leipziger Wasserwerke GmbH (LWW) is responsible for supplying drinking water and wastewater to more than 670,000 people. To ensure a reliable and efficient service, Tilia was commissioned to work with the LWW teams to develop a strategic digitalization roadmap for the core business areas of supply network and water and wastewater production. The process followed a holistic, operational and participative approach to meet the challenges of technological development.

Project partners:

• Leipziger Wasserwerke GmbH (LWW): Drinking water and wastewater supply for 670,000 people
• Tilia: Consulting and development of the digitalization strategy

Objectives:

• Development of a strategic digitalization roadmap
• Improving the efficiency and future viability of the core business areas
• Use of technological progress to overcome future challenges

Project approach:

• First phase: Assessment of the initial situation and analysis of the internal framework conditions and corporate strategy
• Second phase: Definition of specific goals and identification of improvement potential, opportunities and risks
• Bottom-up innovation process: Identification of areas of interest and successful initiatives for integration into the strategy

Results of the roadmap:

• Strategic direction for the digitalization of core business areas
• Definition of priorities, areas of activity and tools for monitoring
• Summary of the need for change and necessary adjustments

Specific aspect:

The digital roadmap developed helps Leipziger Wasserwerke to sustainably optimize its supply processes and make them future-proof.